Skill-Profil eines fest angestellten Mitarbeiters des Dienstleisters
English
fluent
Einsatzorte
Einsatzorte
Deutschland, Schweiz, Österreich
möglich
Projekte
Projekte
2 Jahre 6 Monate
2022-04 - heute
Configuration and Customization of Organization Structure
Senior Business Analyst
Senior Business Analyst
Configuration and Customization of Organization Structure
Understand the scope, analysis current state, define future state and change strategy using Gap Analysis
Prepare Business Requirement Document (BRD) and converting Business. Requirement to Solution Requirement by writing down Functional. Require Document (FRD).
Conduct Impact Analysis and prioritization of requirements.
Handle Change Requests.
Create & maintain documentation for support, testers, and developers.
Collaborate with technical development teams for new implementations, functionality enhancements, application updates, performance issues
Canarys Automations Limited
2 Jahre 4 Monate
2020-01 - 2022-04
Development and maintenance of efficient and effective reporting systems
Professional Service Delivery Co-Ordinator
Professional Service Delivery Co-Ordinator
Develops new and expands existing High Net worth Customer relationships
Developing and maintaining efficient & effective reporting systems for tracking prospects from initial inquiry through to close
Identifying and developing sustainable relationships with key accounts at both strategic and tactical levels
Presenting complex corporate deals and information to strategic clients
Root cause analysis to determine underlying source of problem and defining solution
DXC Technology
1 Jahr 6 Monate
2018-08 - 2020-01
Ensuring compliance with audit, SLA and operational standards
Process Associate
Process Associate
Escalation of issues in a timely manner
Ensure adherence to audit, SLA, and operational standards. Tracking prospects from initial inquiry through to close
Worked on SAP APPS, Salesforce, Active directory Mobile device management
To act as the on-site contact for all IT related incidents logged
in ServiceNow, delivering high quality support across all keys
Coming up with proposed solutions to meet client needs
Tata Consultancy Service
Aus- und Weiterbildung
Aus- und Weiterbildung
3 Jahre
2015-06 - 2018-05
Study - Computer Science
Bachelor of Science, Mangalore University, Mangalore
Bachelor of Science
Mangalore University, Mangalore
Certifications
Certified Scrum Product Owner (CSPO) Course
Scrum
Position
Position
Senior Business Analyst
Kompetenzen
Kompetenzen
Produkte / Standards / Erfahrungen / Methoden
Scrum Methodology
Requirements Gathering
User Storie
Devops Azure
MS Office
MS Excel
MySQL
Tableau
Power BI
C++
Python
Unix Scripting
Einsatzorte
Einsatzorte
Deutschland, Schweiz, Österreich
möglich
Projekte
Projekte
2 Jahre 6 Monate
2022-04 - heute
Configuration and Customization of Organization Structure
Senior Business Analyst
Senior Business Analyst
Configuration and Customization of Organization Structure
Understand the scope, analysis current state, define future state and change strategy using Gap Analysis
Prepare Business Requirement Document (BRD) and converting Business. Requirement to Solution Requirement by writing down Functional. Require Document (FRD).
Conduct Impact Analysis and prioritization of requirements.
Handle Change Requests.
Create & maintain documentation for support, testers, and developers.
Collaborate with technical development teams for new implementations, functionality enhancements, application updates, performance issues
Canarys Automations Limited
2 Jahre 4 Monate
2020-01 - 2022-04
Development and maintenance of efficient and effective reporting systems
Professional Service Delivery Co-Ordinator
Professional Service Delivery Co-Ordinator
Develops new and expands existing High Net worth Customer relationships
Developing and maintaining efficient & effective reporting systems for tracking prospects from initial inquiry through to close
Identifying and developing sustainable relationships with key accounts at both strategic and tactical levels
Presenting complex corporate deals and information to strategic clients
Root cause analysis to determine underlying source of problem and defining solution
DXC Technology
1 Jahr 6 Monate
2018-08 - 2020-01
Ensuring compliance with audit, SLA and operational standards
Process Associate
Process Associate
Escalation of issues in a timely manner
Ensure adherence to audit, SLA, and operational standards. Tracking prospects from initial inquiry through to close
Worked on SAP APPS, Salesforce, Active directory Mobile device management
To act as the on-site contact for all IT related incidents logged
in ServiceNow, delivering high quality support across all keys