Designed AI based customer experience functionalty.
Revamped the entire architecture to use AI to create surveys, dashboards and much more.
Created upgrade opportunities.
Designed, developed and created microservices based architecture
Rolled out for large insurance companies.
Helped eKomi win global insurance CX RFPs.
2017
Massachusetts Institute of Technology
MIT Sloan Executive Certificate in Strategy and Innovation
2000 - 2004
Lahore University of Management Sciences
Bachelor of Science (BSc) Hons., Computer Science
1998 - 2000
Alta Vista College
Certifications
Designed AI based customer experience functionalty.
Revamped the entire architecture to use AI to create surveys, dashboards and much more.
Created upgrade opportunities.
Designed, developed and created microservices based architecture
Rolled out for large insurance companies.
Helped eKomi win global insurance CX RFPs.
2017
Massachusetts Institute of Technology
MIT Sloan Executive Certificate in Strategy and Innovation
2000 - 2004
Lahore University of Management Sciences
Bachelor of Science (BSc) Hons., Computer Science
1998 - 2000
Alta Vista College
Certifications