SAP CRM, Hybris Cloud for Customer, Hybris Marketing, Middleware, System Integration. Marketing, Segmentierung, Campaign Management, CTI System
Aktualisiert am 18.06.2024
Profil
Freiberufler / Selbstständiger
Verfügbar ab: 01.07.2024
Verfügbar zu: 100%
davon vor Ort: 100%
C4C, SAP Marketing, SAP CDC
SAP
Deutsch
Fluent
Englisch
Fluent
Französisch
Fluent

Einsatzorte

Einsatzorte

Mannheim (+500km)
Deutschland, Österreich, Schweiz
nicht möglich

Projekte

Projekte

6 Jahre 4 Monate
2018-08 - heute

SAP C4C Implementation, Optimization, Integration

SAP C4C Consultant
SAP C4C Consultant
  • Functional Consultant
  • Customizing C4C Processes in Sales, Marketing
    • Requirements Analysis
    • Workshop preparation and presentation
    • Process conception
    • Fit-Gap Analysis
    • User Stories/Epics for Scrum
    • Lead Management
    • Opportunity Management
    • Quotation Management
    • Sales Order Management
    • Integration ERP
    • BW Integration
    • Codeliste Mapping
    • CPI Setting
  • SAP C4C Data Migration
    • Scoping
    • Administration
    • Master Data Replication
    • iFlow Deployment
    • Transactional Data Replication
    • Data Workbench
    • Data Cleansing and Data Import
    • Webservice Analysis
  • Organisation Management Settings
    • Scoping
    • Administration
    • User Authorization
    • Master Data Replication
    • Organization Model Replication
    • User Role Settings
Life science
4 Monate
2018-04 - 2018-07

Salesforce Marketing Cloud

Salesforce Marketing Cloud Consultant
Salesforce Marketing Cloud Consultant
  • Functional Project Manager
  • Customizing Marketing Cloud Marketing
    • Requirements Analysis
    • Workshop preparation and presentation
    • Process conception
    • Data Extensions
    • Templates Creation
    • List Management
    • Roles Management
    • Administration
    • Mapping Optimization
    • Email Creation
    • Content Studio
  • Salesforce Marketing Cloud Data Migration
    • Scoping
    • Master Data
    • Data Cleansing
    • Data Import
  • Organisation Management
    • Scoping
    • Administration
    • User Creation
    • User Authorization
    • Approval Setting
Health
3 Monate
2018-04 - 2018-06

SAP C4C Implementation, Optimization, Integration

SAP C4C Consultant
SAP C4C Consultant
  • Functional Consultant
  • Customizing C4C Processes in Sales, Marketing
    • Requirements Analysis
    • Workshop preparation and presentation
    • Process conception
    • Fit-Gap Analysis
    • User Stories/Epics for Scrum
    • Lead Management
    • Opportunity Management
    • Sales Order Management
    • Integration ERP
    • Pricing Integration
    • Codeliste Mapping Optimization
  • SAP C4C Data Migration
    • Scoping
    • Administration
    • Master Data Replication
    • CPI Setting
    • iFlow Deployment
    • Transactional Data Replication
    • Data Workbench
    • Data Cleansing
    • Webservice Analysis
    • Monitoring
  • Organisation Management
    • Scoping
    • Administration
    • User Creation
    • User Authorization
    • Master Data Replication
    • Organization Model Replication
    • Individual Accounts
High Technology
4 Monate
2018-03 - 2018-06

SAP C4C Implementation, Optimization, Integration

SAP C4C Consultant
SAP C4C Consultant
  • Functional Project Manager
  • Customizing C4C Processes in Sales, Marketing and Service
    • Requirements Analysis
    • Workshop preparation and presentation
    • Process conception
    • Lead Management
    • Opportunity Management
    • Sales Order Management
    • Service Management
    • Integration ERP
    • Integration BW
    • Codeliste Mapping Optimization
  • SAP C4C Data Migration
    • Scoping
    • Administration
    • Master Data Replication
    • Transactional Data Replication
    • Data Workbench
    • Data Cleansing
  • Organisation Management
    • Scoping
    • Administration
    • User Creation
    • User Authorization
    • Master Data Replication
    • Organization Model Replication
    • Individual Accounts
High Technology
2 Monate
2017-10 - 2017-11

SAP CRM Campaign Management

SAP CRM Senior Consultant SAP CRM Marketing
SAP CRM Senior Consultant
  • Functional Project Manager
  • Customizing CRM Processes in Marketing
    • Requirements Analysis
    • Workshop preparation and presentation
    • Process conception
    • Campaign Management
  • Master Data Management
    • Accounts
    • Contacts
    • Individual Accounts
SAP CRM Marketing
Bio Technology
9 Monate
2017-03 - 2017-11

SAP C4C Implementation and Optimization

SAP C4C Consultant
SAP C4C Consultant
  • Functional Project Sub Manager
  • Customizing C4C Processes in Sales and Service
    • Requirements Analysis
    • Workshop preparation and presentation
    • Process conception
    • Lead Management
    • Opportunity Management
    • Sales Order Management
  • SAP C4C Data Migration
    • Scoping
    • Administration
    • Data Workbench
    • Data Cleansing
  • Organisation Management
    • Scoping
    • Administration
    • User Creation
    • User Authorization
  • Master Data Management
    • Accounts
    • Contacts
    • Individual Accounts
SAP C4C Data Workbench System Integration
High Technologie
9 Monate
2016-11 - 2017-07

SAP CRM Implementation and Optimization

SAP CRM Consultant
SAP CRM Consultant
  • Project Leader and Sub Project Leader
  • Customizing CRM Processes in Sales and Service
    • Requirements Analysis
    • Workshop preparation and presentation
    • Process conception
    • Lead Management
    • Opportunity Management
    • Sales Order Management
  • SAP CRM process and Architecture
    • Workshop preparation and presentation
    • Process conception
  • SAP CRM Middleware
    • Middleware Integration
    • Data Upload
    • Middleware Monitoring
  • Kundensegmentierung und Kampagnenmanagement
    • Campaign creation
    • Infosets and Attributes enhancement
    • Segmentation Basis creation
  • CRM Internet pricing configuration
    • Calculation Upload from ERP
  • Master Data Management
    • Accounts
    • Contacts
    • Individual Accounts
SAP CRM Middleware System Integration CTI
Media and Retail
1 Jahr 6 Monate
2016-02 - 2017-07

SAP CRM Implementation

SAP CRM Consultant
SAP CRM Consultant
  • Customizing
    • Business Role
    • PFCG-Role
    • Navigation Bar Profile
  • Authorization Management
    • Organization structure and Authorization
    • PFCG Rolle settings
    • User creation and enablement
  • SAP IC Web Client
    • Telephony Integration
    • Agent authorization setting
  • Train the trainers
    • Sales Processes
    • Marketing Processes
  • Web UI Development
  • Middleware and System Monitoring
    • Middleware Integration
    • Customer Data Upload
    • System integration
    • Middleware Monitoring
    • Customer classification
SAP CRM SAP IC Web Client
Retail
8 Monate
2016-09 - 2017-04

SAP C4C Implementation and Optimization

SAP C4C Consultant
SAP C4C Consultant
  • Project Leader and Sub Project Leader
  • Customizing C4C Processes in Sales and Service
    • Requirements Analysis
    • Workshop preparation and presentation
    • Process conception
    • Lead Management
    • Opportunity Management
    • Sales Order Management
  • SAP C4C process and Architecture
    • Workshop preparation and presentation
    • Scoping
    • Administration
    • Process conception
  • SAP C4C Data Migration
    • Scoping
    • Administration
    • Data Workbench
    • Data Cleansing
  • Organisation Management
    • Scoping
    • Administration
    • User Creation
    • User Authorization
  • CRM Internet pricing configuration
    • Calculation Upload from ERP
  • Master Data Management
    • Accounts
    • Contacts
    • Individual Accounts
SAP C4C Data Workbench System Integration
Media
2 Jahre 2 Monate
2014-11 - 2016-12

Implementation SAP CRM on HANA

SAP CRM Consultant
SAP CRM Consultant
  • Functional Project Leader and Subleader
  • SAP CRM Processes and System consultant
  • Requirement Analysis and technical conception
  • SAP CRM Middleware
    • Middleware Integration
    • Data Upload
    • Middleware Monitoring
  • Web UI Enhancement
    • Web UI Configuration Tool
    • View Enhancement
    • Personalization
  • Master Data Management
    • Accounts
    • Contacts
    • Individual Accounts
  • Customizing CRM Processes in Sales and Service
    • Requirements Analysis
    • Workshop preparation and presentation
    • Process conception
    • Lead Management
    • Opportunity Management
    • Sales Order Management
  • CTI – Telefonie Integration with SAP CRM
    • Telephony Integration
    • Agent authorization setting
    • Call-Center and Organization Structure and role Setting
SAP CRM SAP HANA Siemens Openscape System Integration
Media and Retail
1 Jahr 4 Monate
2015-07 - 2016-10

SAP Hybris Marketing

SAP Hybris Marketing Consultant
SAP Hybris Marketing Consultant
  • Analysis of the current situation
    • Requirements Analysis
    • Process Analysis
    • Fit Gap Analysis
    • Technical Analysis
  • Pain-Points evaluation
  • Implementation Marketing Processes
    • Segmentation, predictive analytics, and contextual analysis engines
    • Marketing planning, budgeting, and orchestration
    • Features of the Segmentation Builder
    • Creating Segments Leveraging Object Key Upload, Reference Objects and Predictive Scores
    • Multi-Value Marketing Attributes
    • Customizing New Data Sources for Segmentation
    • Segmentation Profile Filters
    • Authorization Settings
    • Administrative Features for Segmentation
    • Target Groups – Configuration and Extensibility
  • Campaign Management
    • Content Studio Features
    • Multiwave Campaign Automation
    • Configuring the Sender Profile
    • Defining Campaign Categories and Actions
    • Export Definitions
    • Landing Pages for Newsletter Subscription
    • Marketing Permissions and Subscriptions
    • Marketing Success Analytics
  • Data Management
    • Presales system integration (CRM)
    • Sales system integration (ERP)
    • Non-Sap integration
    • Facebook integration
    • Twitter integration
    • Sentiment analysis
  • SAP Hana Studio integration
    • Analytic views
    • Calculation views
    • Attribute views
SAP HANA Studio SAP FIORI HTML CSS
Furniture
4 Monate
2014-12 - 2015-03

SAP CRM Enhancements

Functional Consultant SAP CRM
Functional Consultant SAP CRM
  • Customizing SAP CRM
    • Lead Management
    • Opportunity Management
    • Account Management
    • Activities Management
    • Business Role
    • PFCG-Role
  • SAP CRM Desktop Connection (MS Outlook Interface)
  • Marketing and Segmentation
    • Campaign creation
    • Infosets and Attributes enhancement
    • Segmentation Basis creation
SAP CRM WebUI SAP Interfaces
Media
4 Monate
2014-09 - 2014-12

SAP CRM Implementation and Optimization

SAP CRM Consultant
SAP CRM Consultant
  • Customizing SAP CRM
  • Segmentation and campaign management
    • Campaign creation
    • Templates
    • Infosets and Attributes enhancement
    • Data sources and attributes set
    • Segmentation Basis creation
  • Realization of Sales Processes
    • Lead Management
    • Opportunity Management
    • Account Management
    • Activities Management
    • Business Role
    • PFCG-Role
    • Navigation Bar Profile
SAP CRM WebUI
Life science
1 Jahr 5 Monate
2013-03 - 2014-07

SAP CRM Implementation

Functional Consultant SAP CRM
Functional Consultant SAP CRM
  • Functional Subleader
  • SAP CRM Processes and System consultant
  • Requirement Analysis and technical conception
  • Customizing of CRM processes
    • Lead Management
    • Opportunity Management
    • Account Management
    • Activities Management
    • Business Role and PFCG-Role
  • SAP CRM Mobile Sybase Administrator
    • System monitoring
    • Error analysis and support
  • Training of the users worldwide
  • SAP CRM Middleware
    • Middleware Integration
    • Data Upload
    • Middleware Monitoring
    • System Migration and Go-Live in 3 Phase (Germany and Austria, Europe and Worldwide)
  • Marketing and Segmentation
    • Campaign creation
    • Infosets and Attributes enhancement
    • Segmentation Basis creation
    • Data validation
    • Segmentation Basis based on Territory Management
    • Test phase and Go-Live in 3 Phase
    • Bounce Management
  • Master Data Management
    • Accounts
    • Contacts
    • Individual Accounts
  • ExactTarget Administration
SAP CRM Sybase ExactTarget System
Retail
5 Monate
2012-10 - 2013-02

SAP CRM Implementation

Technical Consultant SAP CRM
Technical Consultant SAP CRM
  • SAP CRM Middleware
    • Middleware Integration
    • Data Upload
    • Middleware Monitoring
  • Customizing
    • IS-U
    • CIC0 Energy calculation
  • Web UI Development
  • Ticket processing
SAP CRM WebUI
Energy
4 Monate
2012-09 - 2012-12

SAP CRM 7.0 Implementation

Technical Consultant SAP CRM
Technical Consultant SAP CRM
  • Marketing and Segmentation
    • Campaign creation
    • Infosets and Attributes enhancement
    • Segmentation Basis creation
  • Middleware Monitoring SAP CRM Middleware
    • Middleware Integration
    • Data Migration
    • Initial and Delta Load
    • Middleware Monitoring
SAP CRM SAP ERP IS-U
Energy
3 Monate
2012-07 - 2012-09

SAP CRM 7.0 Services (Interaction Center Implementation)

Consultant SAP CRM
Consultant SAP CRM
  • SAP CRM Middleware
    • Middleware Integration
    • Data Upload
    • Middleware Monitoring
  • Master Data Management
    • Accounts
    • Contacts
    • Individual Accounts
  • Creation of a new Business role und Customizing
    • Navigation Bar Profil
    • Support in SAP CRM IC-Client
  • Ticket processing
SAP CRM Services CIC
Energy

Aus- und Weiterbildung

Aus- und Weiterbildung

SAP Trainings and certifications:

  • SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP 1
  • SAP Certified Solution Business Associate with SAP ERP 6.0
  • SAP Cloud for Customer Web Assessment for Consultants
  • SAP C4C Web Assessment Test for taking off in the Cloud: SAP Cloud Whiteboard
  • SAP C4C Web Assessment Test for SAP HANA Cloud Integration Overview
  • SAP C4C Web Assessment Test for Q_SUPP_1
  • SAP Cloud for Sales Implementation Experience - Web Assessment
  • Cloud for Customer: Web assessment for Sales and Presales

 

Abschluss:

Master degree Heidelberg University

Position

Position

Senior Consultant: SAP CRM, C4C & Hybris Marketing

Kompetenzen

Kompetenzen

Top-Skills

C4C, SAP Marketing, SAP CDC SAP

Produkte / Standards / Erfahrungen / Methoden

Key Skills:

SAP Knowledge

Excellent knowledge:

  • SAP CRM Sales, Marketing, Services
  • Hybris Cloud for Customer
  • Hybris Marketing
  • Hybris Marketing Cloud
  • SAP CPI
  • SAP HCP
  • SAP CRM Sales, Marketing, Services
  • SAP Middleware
  • SAP Customizing
  • Salesforce ExactTarget
  • SAP CTI (Telephony)
  • SAP Authorization Management
  • Pricing

 

Very good knowledge:

  • SAP IS-U
  • SAP HANA STUDIO

 

Good knowledge:

  • SAP ABAP
  • SAP HR
  • SAP ERP

Experience:
SAP CRM Experience:
7 Year

SAP Hybris Cloud for Costumer:
5 Year

SAP Hybris Marketing:
5 Year

Salesforce ExactTarget:
5 Year

Branchen

Branchen

  • Retail
  • High technology
  • Energy
  • Life Science
  • Manufacturing
  • Media
  • Utilities
  • Transport and logistics
  • Automotive Industry

Einsatzorte

Einsatzorte

Mannheim (+500km)
Deutschland, Österreich, Schweiz
nicht möglich

Projekte

Projekte

6 Jahre 4 Monate
2018-08 - heute

SAP C4C Implementation, Optimization, Integration

SAP C4C Consultant
SAP C4C Consultant
  • Functional Consultant
  • Customizing C4C Processes in Sales, Marketing
    • Requirements Analysis
    • Workshop preparation and presentation
    • Process conception
    • Fit-Gap Analysis
    • User Stories/Epics for Scrum
    • Lead Management
    • Opportunity Management
    • Quotation Management
    • Sales Order Management
    • Integration ERP
    • BW Integration
    • Codeliste Mapping
    • CPI Setting
  • SAP C4C Data Migration
    • Scoping
    • Administration
    • Master Data Replication
    • iFlow Deployment
    • Transactional Data Replication
    • Data Workbench
    • Data Cleansing and Data Import
    • Webservice Analysis
  • Organisation Management Settings
    • Scoping
    • Administration
    • User Authorization
    • Master Data Replication
    • Organization Model Replication
    • User Role Settings
Life science
4 Monate
2018-04 - 2018-07

Salesforce Marketing Cloud

Salesforce Marketing Cloud Consultant
Salesforce Marketing Cloud Consultant
  • Functional Project Manager
  • Customizing Marketing Cloud Marketing
    • Requirements Analysis
    • Workshop preparation and presentation
    • Process conception
    • Data Extensions
    • Templates Creation
    • List Management
    • Roles Management
    • Administration
    • Mapping Optimization
    • Email Creation
    • Content Studio
  • Salesforce Marketing Cloud Data Migration
    • Scoping
    • Master Data
    • Data Cleansing
    • Data Import
  • Organisation Management
    • Scoping
    • Administration
    • User Creation
    • User Authorization
    • Approval Setting
Health
3 Monate
2018-04 - 2018-06

SAP C4C Implementation, Optimization, Integration

SAP C4C Consultant
SAP C4C Consultant
  • Functional Consultant
  • Customizing C4C Processes in Sales, Marketing
    • Requirements Analysis
    • Workshop preparation and presentation
    • Process conception
    • Fit-Gap Analysis
    • User Stories/Epics for Scrum
    • Lead Management
    • Opportunity Management
    • Sales Order Management
    • Integration ERP
    • Pricing Integration
    • Codeliste Mapping Optimization
  • SAP C4C Data Migration
    • Scoping
    • Administration
    • Master Data Replication
    • CPI Setting
    • iFlow Deployment
    • Transactional Data Replication
    • Data Workbench
    • Data Cleansing
    • Webservice Analysis
    • Monitoring
  • Organisation Management
    • Scoping
    • Administration
    • User Creation
    • User Authorization
    • Master Data Replication
    • Organization Model Replication
    • Individual Accounts
High Technology
4 Monate
2018-03 - 2018-06

SAP C4C Implementation, Optimization, Integration

SAP C4C Consultant
SAP C4C Consultant
  • Functional Project Manager
  • Customizing C4C Processes in Sales, Marketing and Service
    • Requirements Analysis
    • Workshop preparation and presentation
    • Process conception
    • Lead Management
    • Opportunity Management
    • Sales Order Management
    • Service Management
    • Integration ERP
    • Integration BW
    • Codeliste Mapping Optimization
  • SAP C4C Data Migration
    • Scoping
    • Administration
    • Master Data Replication
    • Transactional Data Replication
    • Data Workbench
    • Data Cleansing
  • Organisation Management
    • Scoping
    • Administration
    • User Creation
    • User Authorization
    • Master Data Replication
    • Organization Model Replication
    • Individual Accounts
High Technology
2 Monate
2017-10 - 2017-11

SAP CRM Campaign Management

SAP CRM Senior Consultant SAP CRM Marketing
SAP CRM Senior Consultant
  • Functional Project Manager
  • Customizing CRM Processes in Marketing
    • Requirements Analysis
    • Workshop preparation and presentation
    • Process conception
    • Campaign Management
  • Master Data Management
    • Accounts
    • Contacts
    • Individual Accounts
SAP CRM Marketing
Bio Technology
9 Monate
2017-03 - 2017-11

SAP C4C Implementation and Optimization

SAP C4C Consultant
SAP C4C Consultant
  • Functional Project Sub Manager
  • Customizing C4C Processes in Sales and Service
    • Requirements Analysis
    • Workshop preparation and presentation
    • Process conception
    • Lead Management
    • Opportunity Management
    • Sales Order Management
  • SAP C4C Data Migration
    • Scoping
    • Administration
    • Data Workbench
    • Data Cleansing
  • Organisation Management
    • Scoping
    • Administration
    • User Creation
    • User Authorization
  • Master Data Management
    • Accounts
    • Contacts
    • Individual Accounts
SAP C4C Data Workbench System Integration
High Technologie
9 Monate
2016-11 - 2017-07

SAP CRM Implementation and Optimization

SAP CRM Consultant
SAP CRM Consultant
  • Project Leader and Sub Project Leader
  • Customizing CRM Processes in Sales and Service
    • Requirements Analysis
    • Workshop preparation and presentation
    • Process conception
    • Lead Management
    • Opportunity Management
    • Sales Order Management
  • SAP CRM process and Architecture
    • Workshop preparation and presentation
    • Process conception
  • SAP CRM Middleware
    • Middleware Integration
    • Data Upload
    • Middleware Monitoring
  • Kundensegmentierung und Kampagnenmanagement
    • Campaign creation
    • Infosets and Attributes enhancement
    • Segmentation Basis creation
  • CRM Internet pricing configuration
    • Calculation Upload from ERP
  • Master Data Management
    • Accounts
    • Contacts
    • Individual Accounts
SAP CRM Middleware System Integration CTI
Media and Retail
1 Jahr 6 Monate
2016-02 - 2017-07

SAP CRM Implementation

SAP CRM Consultant
SAP CRM Consultant
  • Customizing
    • Business Role
    • PFCG-Role
    • Navigation Bar Profile
  • Authorization Management
    • Organization structure and Authorization
    • PFCG Rolle settings
    • User creation and enablement
  • SAP IC Web Client
    • Telephony Integration
    • Agent authorization setting
  • Train the trainers
    • Sales Processes
    • Marketing Processes
  • Web UI Development
  • Middleware and System Monitoring
    • Middleware Integration
    • Customer Data Upload
    • System integration
    • Middleware Monitoring
    • Customer classification
SAP CRM SAP IC Web Client
Retail
8 Monate
2016-09 - 2017-04

SAP C4C Implementation and Optimization

SAP C4C Consultant
SAP C4C Consultant
  • Project Leader and Sub Project Leader
  • Customizing C4C Processes in Sales and Service
    • Requirements Analysis
    • Workshop preparation and presentation
    • Process conception
    • Lead Management
    • Opportunity Management
    • Sales Order Management
  • SAP C4C process and Architecture
    • Workshop preparation and presentation
    • Scoping
    • Administration
    • Process conception
  • SAP C4C Data Migration
    • Scoping
    • Administration
    • Data Workbench
    • Data Cleansing
  • Organisation Management
    • Scoping
    • Administration
    • User Creation
    • User Authorization
  • CRM Internet pricing configuration
    • Calculation Upload from ERP
  • Master Data Management
    • Accounts
    • Contacts
    • Individual Accounts
SAP C4C Data Workbench System Integration
Media
2 Jahre 2 Monate
2014-11 - 2016-12

Implementation SAP CRM on HANA

SAP CRM Consultant
SAP CRM Consultant
  • Functional Project Leader and Subleader
  • SAP CRM Processes and System consultant
  • Requirement Analysis and technical conception
  • SAP CRM Middleware
    • Middleware Integration
    • Data Upload
    • Middleware Monitoring
  • Web UI Enhancement
    • Web UI Configuration Tool
    • View Enhancement
    • Personalization
  • Master Data Management
    • Accounts
    • Contacts
    • Individual Accounts
  • Customizing CRM Processes in Sales and Service
    • Requirements Analysis
    • Workshop preparation and presentation
    • Process conception
    • Lead Management
    • Opportunity Management
    • Sales Order Management
  • CTI – Telefonie Integration with SAP CRM
    • Telephony Integration
    • Agent authorization setting
    • Call-Center and Organization Structure and role Setting
SAP CRM SAP HANA Siemens Openscape System Integration
Media and Retail
1 Jahr 4 Monate
2015-07 - 2016-10

SAP Hybris Marketing

SAP Hybris Marketing Consultant
SAP Hybris Marketing Consultant
  • Analysis of the current situation
    • Requirements Analysis
    • Process Analysis
    • Fit Gap Analysis
    • Technical Analysis
  • Pain-Points evaluation
  • Implementation Marketing Processes
    • Segmentation, predictive analytics, and contextual analysis engines
    • Marketing planning, budgeting, and orchestration
    • Features of the Segmentation Builder
    • Creating Segments Leveraging Object Key Upload, Reference Objects and Predictive Scores
    • Multi-Value Marketing Attributes
    • Customizing New Data Sources for Segmentation
    • Segmentation Profile Filters
    • Authorization Settings
    • Administrative Features for Segmentation
    • Target Groups – Configuration and Extensibility
  • Campaign Management
    • Content Studio Features
    • Multiwave Campaign Automation
    • Configuring the Sender Profile
    • Defining Campaign Categories and Actions
    • Export Definitions
    • Landing Pages for Newsletter Subscription
    • Marketing Permissions and Subscriptions
    • Marketing Success Analytics
  • Data Management
    • Presales system integration (CRM)
    • Sales system integration (ERP)
    • Non-Sap integration
    • Facebook integration
    • Twitter integration
    • Sentiment analysis
  • SAP Hana Studio integration
    • Analytic views
    • Calculation views
    • Attribute views
SAP HANA Studio SAP FIORI HTML CSS
Furniture
4 Monate
2014-12 - 2015-03

SAP CRM Enhancements

Functional Consultant SAP CRM
Functional Consultant SAP CRM
  • Customizing SAP CRM
    • Lead Management
    • Opportunity Management
    • Account Management
    • Activities Management
    • Business Role
    • PFCG-Role
  • SAP CRM Desktop Connection (MS Outlook Interface)
  • Marketing and Segmentation
    • Campaign creation
    • Infosets and Attributes enhancement
    • Segmentation Basis creation
SAP CRM WebUI SAP Interfaces
Media
4 Monate
2014-09 - 2014-12

SAP CRM Implementation and Optimization

SAP CRM Consultant
SAP CRM Consultant
  • Customizing SAP CRM
  • Segmentation and campaign management
    • Campaign creation
    • Templates
    • Infosets and Attributes enhancement
    • Data sources and attributes set
    • Segmentation Basis creation
  • Realization of Sales Processes
    • Lead Management
    • Opportunity Management
    • Account Management
    • Activities Management
    • Business Role
    • PFCG-Role
    • Navigation Bar Profile
SAP CRM WebUI
Life science
1 Jahr 5 Monate
2013-03 - 2014-07

SAP CRM Implementation

Functional Consultant SAP CRM
Functional Consultant SAP CRM
  • Functional Subleader
  • SAP CRM Processes and System consultant
  • Requirement Analysis and technical conception
  • Customizing of CRM processes
    • Lead Management
    • Opportunity Management
    • Account Management
    • Activities Management
    • Business Role and PFCG-Role
  • SAP CRM Mobile Sybase Administrator
    • System monitoring
    • Error analysis and support
  • Training of the users worldwide
  • SAP CRM Middleware
    • Middleware Integration
    • Data Upload
    • Middleware Monitoring
    • System Migration and Go-Live in 3 Phase (Germany and Austria, Europe and Worldwide)
  • Marketing and Segmentation
    • Campaign creation
    • Infosets and Attributes enhancement
    • Segmentation Basis creation
    • Data validation
    • Segmentation Basis based on Territory Management
    • Test phase and Go-Live in 3 Phase
    • Bounce Management
  • Master Data Management
    • Accounts
    • Contacts
    • Individual Accounts
  • ExactTarget Administration
SAP CRM Sybase ExactTarget System
Retail
5 Monate
2012-10 - 2013-02

SAP CRM Implementation

Technical Consultant SAP CRM
Technical Consultant SAP CRM
  • SAP CRM Middleware
    • Middleware Integration
    • Data Upload
    • Middleware Monitoring
  • Customizing
    • IS-U
    • CIC0 Energy calculation
  • Web UI Development
  • Ticket processing
SAP CRM WebUI
Energy
4 Monate
2012-09 - 2012-12

SAP CRM 7.0 Implementation

Technical Consultant SAP CRM
Technical Consultant SAP CRM
  • Marketing and Segmentation
    • Campaign creation
    • Infosets and Attributes enhancement
    • Segmentation Basis creation
  • Middleware Monitoring SAP CRM Middleware
    • Middleware Integration
    • Data Migration
    • Initial and Delta Load
    • Middleware Monitoring
SAP CRM SAP ERP IS-U
Energy
3 Monate
2012-07 - 2012-09

SAP CRM 7.0 Services (Interaction Center Implementation)

Consultant SAP CRM
Consultant SAP CRM
  • SAP CRM Middleware
    • Middleware Integration
    • Data Upload
    • Middleware Monitoring
  • Master Data Management
    • Accounts
    • Contacts
    • Individual Accounts
  • Creation of a new Business role und Customizing
    • Navigation Bar Profil
    • Support in SAP CRM IC-Client
  • Ticket processing
SAP CRM Services CIC
Energy

Aus- und Weiterbildung

Aus- und Weiterbildung

SAP Trainings and certifications:

  • SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP 1
  • SAP Certified Solution Business Associate with SAP ERP 6.0
  • SAP Cloud for Customer Web Assessment for Consultants
  • SAP C4C Web Assessment Test for taking off in the Cloud: SAP Cloud Whiteboard
  • SAP C4C Web Assessment Test for SAP HANA Cloud Integration Overview
  • SAP C4C Web Assessment Test for Q_SUPP_1
  • SAP Cloud for Sales Implementation Experience - Web Assessment
  • Cloud for Customer: Web assessment for Sales and Presales

 

Abschluss:

Master degree Heidelberg University

Position

Position

Senior Consultant: SAP CRM, C4C & Hybris Marketing

Kompetenzen

Kompetenzen

Top-Skills

C4C, SAP Marketing, SAP CDC SAP

Produkte / Standards / Erfahrungen / Methoden

Key Skills:

SAP Knowledge

Excellent knowledge:

  • SAP CRM Sales, Marketing, Services
  • Hybris Cloud for Customer
  • Hybris Marketing
  • Hybris Marketing Cloud
  • SAP CPI
  • SAP HCP
  • SAP CRM Sales, Marketing, Services
  • SAP Middleware
  • SAP Customizing
  • Salesforce ExactTarget
  • SAP CTI (Telephony)
  • SAP Authorization Management
  • Pricing

 

Very good knowledge:

  • SAP IS-U
  • SAP HANA STUDIO

 

Good knowledge:

  • SAP ABAP
  • SAP HR
  • SAP ERP

Experience:
SAP CRM Experience:
7 Year

SAP Hybris Cloud for Costumer:
5 Year

SAP Hybris Marketing:
5 Year

Salesforce ExactTarget:
5 Year

Branchen

Branchen

  • Retail
  • High technology
  • Energy
  • Life Science
  • Manufacturing
  • Media
  • Utilities
  • Transport and logistics
  • Automotive Industry

Vertrauen Sie auf Randstad

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