? Implementation of custom MS Dynamics CRM plug-ins and workflows.

? Trained Dynamics CRM functionality and implemented solutions to end users of several units.

? Built the MS Dynamics CRM forms, screens, and views, as well as workflows and reports around the customer needs for interface.
? Strong experience in solution architecture and design.

? Designed, customization and implemented processes regarding ADSL and LTE Service and ticketing system for Noc Team and Development of Dynamics 365 (Customizing, Plugins, Workflows, Custom Action, Web Resources, JavaScript).

? Great Troubleshooting experience.
? Built Custom Reports. (rdl files) ? Integrated SQL Server with CRM using SQL Stored Procedures, Triggers, Functions

? Designed and customization a Survey system with Dynamics CRM and Development by Workflows and custom Action.

? Built Custom Reports (rdl files) and make some dashboards for several teams.
? Trained Dynamics CRM functionality and implemented solutions to end users of several units.

? Support and troubleshoot plugins and workflows.

? Developed dynamics reports using CRM reporting interface and SSRS.
? Developed duplicate detection rules to prevent Duplication in Cross entities.