UX Strategie UX Architektur UX Design Interim Management Innovation/Design Thinking Coaching, strategische Beratung
Aktualisiert am 17.10.2023
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 23.10.2023
Verfügbar zu: 70%
davon vor Ort: 30%
UX Strategie
User Centric Design
?Design Management?
UX Design
Figma
UX Lead
UX Architektur
UX Research
Design Thinking
Design Operations
SAFe
B2B
B2C
Design Framework
Agile Softwareentwicklung
Customer Experience
Service Blueprint
HotJar
Google Analytics
chatGPT
AI
Maturity Assessment
Usability
German
Native proficiency
English
Full professional proficiency
French
Advanced proficiency
Tagalog
Basic proficiency

Einsatzorte

Einsatzorte

Zürich (+200km)
Deutschland, Schweiz
möglich

Projekte

Projekte

4 Jahre 3 Monate
2020-09 - heute

Design Strategy, Design Management

Founder, Independent strategic consultant
Founder, Independent strategic consultant
  • Independent strategic consultant
  • UX Strategy
  • Product Discovery
  • Design Operations
  • interim Design Management and UX Lead
on request
2 Jahre
2018-09 - 2020-08

Responsible for all customer and employee journeys

CXO
CXO
Evooq is a Swiss fintech founded in May, 2018
  • Responsible for all customer and employee journeys
  • Responsible for UX of the portfolio of wealth management products, 6 of which were designed and built from scratch
Evooq SA
2 Jahre 7 Monate
2016-02 - 2018-08

Establish the CX practice

Consulting Director, Head of CX
Consulting Director, Head of CX
  • Establish the CX practice at Zühlke, recruit & manage initial CX team of 5
  • Lead strategic projects and initiatives with a focus on CX, UX, e.g. URL on request
  • Made customer experience a default element of every client engagement
Zühlke Engineering AG
7 Jahre 11 Monate
2008-01 - 2015-11

Up to 23 direct reports, UX and Industrial Design

Partner, Head of UX
Partner, Head of UX
  • Up to 23 direct reports, UX and Industrial Design (responsible for P/L)
  • Advising C-Level, directors with a focus on UX and Brand-Strategy
  • Member of the board
on request
3 Jahre 11 Monate
1996-08 - 2000-06

Co-founder of design agency

Founding partner
Founding partner
  • Starting as a side-project during studies
  • Worked for Siemens, Texas Instruments, Giesecke&Devrient and others
  • Work was highly acclaimed
on request

Aus- und Weiterbildung

Aus- und Weiterbildung

1993 - 1997

HTW Dresden (University of Applied Science

Industrial design

Germany Major (Diplom), Industrial Design


Professional training

  • Certified Scrum Master course (Peter Stevens)
  • Extreme Manufacturing Yellow Belt (Joe Justice)
  • Design Thinking Course (Innoki)
  • CPUX-F certification (Zühlke)
  • Passionate self-learner

Kompetenzen

Kompetenzen

Top-Skills

UX Strategie User Centric Design ?Design Management? UX Design Figma UX Lead UX Architektur UX Research Design Thinking Design Operations SAFe B2B B2C Design Framework Agile Softwareentwicklung Customer Experience Service Blueprint HotJar Google Analytics chatGPT AI Maturity Assessment Usability

Schwerpunkte

Design Strategy
Design Operations
Product Discovery
Design Thinking
Agile Methodologies (SAFe)
AI for Design
Innovation
Agile Planning & Requirements

Produkte / Standards / Erfahrungen / Methoden

Figma
Miro
AxureRP
Sketch
Adobe CS
Microsoft Office
Google Office
Storybook
Frontify
Zeroheight
Midjourney
ChatGPT
Jira
Confluence
Microsoft Azure
Visual Studio Code
CSS
Javascript
Builder.io
Profile:
  • A seasoned Design Leader, Designer and Consultant with over two decades of experience and expertise in design and innovation
  • Renowned for significant contributions spanning from global health improvements to captivating the sports realm, I am adept at opening markets, enhancing customer retention, and revolutionizing work processes
  • My core strengths lie in being a strong individual contributor, strategic advisor, and an adept UX team leader
  • Collaborating seamlessly with industry leaders across business and tech sectors, I have innovated groundbreaking products and platforms with a distinct emphasis on B2B solutions


Continuous Learning & Contributions 

  • Passionately committed to ongoing self-education, mentoring, and professional discourse, ensuring my skills remain at the industry's pinnacle


Work experience:

Role: UX Strategy and Operations Consultant

Customer: Roche Diagnostics


Tasks:

  • Spearheading UX strategy and Design Ops, creating a universal Design Framework and leading initiatives to achieve next level performance of the design team


Role: UX Lead and Co-inventor

Customer: on request


Tasks:

  • Co-developed the "Dreamscore®" metric, revolutionizing real estate quality assessment
  • Instrumental in securing a robust initial investment, resulting in the company's growth from a team of 5 to 50 within 6 months


Role. UX Lead and UX strategy consultant

Customer: Sennheiser


Tasks:

  • Pivotal in selling the project, orchestrating the UX team, and establishing a robust design strategy
  • Played an instrumental role in design operations and executed hands-on tasks, including concept development, flow design, and UI creation


Role: Advisor


Tasks:

  • Provided strategic guidance to 10 distinct UX teams over the past 4 years, focusing on team maturity, scalability, recruitment strategies, positioning, and mentoring


Role: UX Research Consultant

Customer: large private bank on behalf of IBM


Tasks:

  • Devised a Northstar vision for hybrid onboarding, ensuring an enhanced user experience


Role: Leadership Experience, Chief Experience Officer (CXO)

Customer: Evooq SA


Tasks:

  • Fused my diverse skill set to oversee both client and employee touchpoints, while the company grew from 7 to 150 people

Einsatzorte

Einsatzorte

Zürich (+200km)
Deutschland, Schweiz
möglich

Projekte

Projekte

4 Jahre 3 Monate
2020-09 - heute

Design Strategy, Design Management

Founder, Independent strategic consultant
Founder, Independent strategic consultant
  • Independent strategic consultant
  • UX Strategy
  • Product Discovery
  • Design Operations
  • interim Design Management and UX Lead
on request
2 Jahre
2018-09 - 2020-08

Responsible for all customer and employee journeys

CXO
CXO
Evooq is a Swiss fintech founded in May, 2018
  • Responsible for all customer and employee journeys
  • Responsible for UX of the portfolio of wealth management products, 6 of which were designed and built from scratch
Evooq SA
2 Jahre 7 Monate
2016-02 - 2018-08

Establish the CX practice

Consulting Director, Head of CX
Consulting Director, Head of CX
  • Establish the CX practice at Zühlke, recruit & manage initial CX team of 5
  • Lead strategic projects and initiatives with a focus on CX, UX, e.g. URL on request
  • Made customer experience a default element of every client engagement
Zühlke Engineering AG
7 Jahre 11 Monate
2008-01 - 2015-11

Up to 23 direct reports, UX and Industrial Design

Partner, Head of UX
Partner, Head of UX
  • Up to 23 direct reports, UX and Industrial Design (responsible for P/L)
  • Advising C-Level, directors with a focus on UX and Brand-Strategy
  • Member of the board
on request
3 Jahre 11 Monate
1996-08 - 2000-06

Co-founder of design agency

Founding partner
Founding partner
  • Starting as a side-project during studies
  • Worked for Siemens, Texas Instruments, Giesecke&Devrient and others
  • Work was highly acclaimed
on request

Aus- und Weiterbildung

Aus- und Weiterbildung

1993 - 1997

HTW Dresden (University of Applied Science

Industrial design

Germany Major (Diplom), Industrial Design


Professional training

  • Certified Scrum Master course (Peter Stevens)
  • Extreme Manufacturing Yellow Belt (Joe Justice)
  • Design Thinking Course (Innoki)
  • CPUX-F certification (Zühlke)
  • Passionate self-learner

Kompetenzen

Kompetenzen

Top-Skills

UX Strategie User Centric Design ?Design Management? UX Design Figma UX Lead UX Architektur UX Research Design Thinking Design Operations SAFe B2B B2C Design Framework Agile Softwareentwicklung Customer Experience Service Blueprint HotJar Google Analytics chatGPT AI Maturity Assessment Usability

Schwerpunkte

Design Strategy
Design Operations
Product Discovery
Design Thinking
Agile Methodologies (SAFe)
AI for Design
Innovation
Agile Planning & Requirements

Produkte / Standards / Erfahrungen / Methoden

Figma
Miro
AxureRP
Sketch
Adobe CS
Microsoft Office
Google Office
Storybook
Frontify
Zeroheight
Midjourney
ChatGPT
Jira
Confluence
Microsoft Azure
Visual Studio Code
CSS
Javascript
Builder.io
Profile:
  • A seasoned Design Leader, Designer and Consultant with over two decades of experience and expertise in design and innovation
  • Renowned for significant contributions spanning from global health improvements to captivating the sports realm, I am adept at opening markets, enhancing customer retention, and revolutionizing work processes
  • My core strengths lie in being a strong individual contributor, strategic advisor, and an adept UX team leader
  • Collaborating seamlessly with industry leaders across business and tech sectors, I have innovated groundbreaking products and platforms with a distinct emphasis on B2B solutions


Continuous Learning & Contributions 

  • Passionately committed to ongoing self-education, mentoring, and professional discourse, ensuring my skills remain at the industry's pinnacle


Work experience:

Role: UX Strategy and Operations Consultant

Customer: Roche Diagnostics


Tasks:

  • Spearheading UX strategy and Design Ops, creating a universal Design Framework and leading initiatives to achieve next level performance of the design team


Role: UX Lead and Co-inventor

Customer: on request


Tasks:

  • Co-developed the "Dreamscore®" metric, revolutionizing real estate quality assessment
  • Instrumental in securing a robust initial investment, resulting in the company's growth from a team of 5 to 50 within 6 months


Role. UX Lead and UX strategy consultant

Customer: Sennheiser


Tasks:

  • Pivotal in selling the project, orchestrating the UX team, and establishing a robust design strategy
  • Played an instrumental role in design operations and executed hands-on tasks, including concept development, flow design, and UI creation


Role: Advisor


Tasks:

  • Provided strategic guidance to 10 distinct UX teams over the past 4 years, focusing on team maturity, scalability, recruitment strategies, positioning, and mentoring


Role: UX Research Consultant

Customer: large private bank on behalf of IBM


Tasks:

  • Devised a Northstar vision for hybrid onboarding, ensuring an enhanced user experience


Role: Leadership Experience, Chief Experience Officer (CXO)

Customer: Evooq SA


Tasks:

  • Fused my diverse skill set to oversee both client and employee touchpoints, while the company grew from 7 to 150 people

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