project management in digitization/automation, optimization of work process, CSM, ECM
Aktualisiert am 13.10.2023
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 01.09.2023
Verfügbar zu: 60%
davon vor Ort: 10%
Testanalyse
costumer success management
agiles Projektmanagement
Scrum Master
Qualitymanagement
Admin
Proj
suppo
Italian
Muttersprache
German
Muttersprache
English
Verhandlungssicher
French
Grundkenntnisse
Spanish
Grundkenntnisse

Einsatzorte

Einsatzorte

Zürich (+100km)
Schweiz, Österreich
möglich

Projekte

Projekte

8 months
2022-05 - 2022-12

Gesamtoffertliste

Project Manager, Quality Assurance, Testing, Documentation
Project Manager, Quality Assurance, Testing, Documentation

  • Digitization of the work process with PowerApp
  • Quality Testing
  • Partial Automation of the work process
  • Employee Training
  • Documentation - User Manual

PowerApp
Sersa Group AG (Schweiz)
Zürich
3 months
2022-09 - 2022-11

Key Allocation

Project Manager, Quality Assurance, Testing / Documentation
Project Manager, Quality Assurance, Testing / Documentation
  • Digitization of the key handover process for employees
  • Design of Wireframes
  • Testing
  • Training of employees
  • Documentation - Creation of User Manual
Sersa Group AG (Schweiz)
Zürich

Aus- und Weiterbildung

Aus- und Weiterbildung

2 years 10 months
2014-09 - 2017-06

Business Administration

Advanced Federal Diploma of Higher Education, SSEA, Bellinzona
Advanced Federal Diploma of Higher Education
SSEA, Bellinzona

  • Business planning
  • Finance
  • Statistics
  • Economy
  • Marketing
  • Project Management

2 months
2014-05 - 2014-06

Trainee Supervisor

CFF, Camorino
CFF, Camorino
  • Leading and Training of Trainees
3 years
2009-08 - 2012-07

Business School

Swiss Certificate of Competence, CPC, Bellinzona
Swiss Certificate of Competence
CPC, Bellinzona

  • Backoffice
  • Finance
  • Economy


Position

Position

Project Manager digitization business process - Research, organization and optimization of internal business processes up to the planning, design and implementation of the digitization process.

Kompetenzen

Kompetenzen

Top-Skills

Testanalyse costumer success management agiles Projektmanagement Scrum Master Qualitymanagement Admin Proj suppo

Produkte / Standards / Erfahrungen / Methoden

Project Planning
Project Controle
Product Testing
Training Employees
Documentation
Profile
I am a person with a visual and logical memory, and a problem-solving mentality. Throughout my career, I have learned to communicate with different stakeholders in the business world, adapting quickly to any situation and recognizing where I can support the company with my skills. Creating simple, transparent, and efficient processes is one of the qualities for which my work is valued.

EXPERIENCE

2022 - today
Role: Project Manager digitization business processes (Freelancer)
  • Research, organization and optimization of internal business processes up to the planning, design and implementation of the digitization process.

2019 - 2021
Role: HR Manager 
Customer: Sersa Group AG (Switzerland)
  • Control of work schedules and Payrolls, corporate health management, employment contracts and introduction of new employees, Management and control of various HR processes, Administrative work/support for technical staff, Accounting and support in budgeting procedure

2013 - 2019
Role: Administrative Assistant
Customer: Sersa Group AG (Switzerland)
  • Backoffice, HR Support, Administrative support, Translations DE/IT/FR

2013 - 2013
Role: Secretary
Customer: Law Office attorney F. Keller
  • Reception, Administrative Support, translations DE/IT

2009 - 2012
Role: Trainee
Customer: Public Administration
  • Reception, Administrative Support, translations DE/IT, Permits

Branchen

Branchen

  • HR Management
  • Construction

Einsatzorte

Einsatzorte

Zürich (+100km)
Schweiz, Österreich
möglich

Projekte

Projekte

8 months
2022-05 - 2022-12

Gesamtoffertliste

Project Manager, Quality Assurance, Testing, Documentation
Project Manager, Quality Assurance, Testing, Documentation

  • Digitization of the work process with PowerApp
  • Quality Testing
  • Partial Automation of the work process
  • Employee Training
  • Documentation - User Manual

PowerApp
Sersa Group AG (Schweiz)
Zürich
3 months
2022-09 - 2022-11

Key Allocation

Project Manager, Quality Assurance, Testing / Documentation
Project Manager, Quality Assurance, Testing / Documentation
  • Digitization of the key handover process for employees
  • Design of Wireframes
  • Testing
  • Training of employees
  • Documentation - Creation of User Manual
Sersa Group AG (Schweiz)
Zürich

Aus- und Weiterbildung

Aus- und Weiterbildung

2 years 10 months
2014-09 - 2017-06

Business Administration

Advanced Federal Diploma of Higher Education, SSEA, Bellinzona
Advanced Federal Diploma of Higher Education
SSEA, Bellinzona

  • Business planning
  • Finance
  • Statistics
  • Economy
  • Marketing
  • Project Management

2 months
2014-05 - 2014-06

Trainee Supervisor

CFF, Camorino
CFF, Camorino
  • Leading and Training of Trainees
3 years
2009-08 - 2012-07

Business School

Swiss Certificate of Competence, CPC, Bellinzona
Swiss Certificate of Competence
CPC, Bellinzona

  • Backoffice
  • Finance
  • Economy


Position

Position

Project Manager digitization business process - Research, organization and optimization of internal business processes up to the planning, design and implementation of the digitization process.

Kompetenzen

Kompetenzen

Top-Skills

Testanalyse costumer success management agiles Projektmanagement Scrum Master Qualitymanagement Admin Proj suppo

Produkte / Standards / Erfahrungen / Methoden

Project Planning
Project Controle
Product Testing
Training Employees
Documentation
Profile
I am a person with a visual and logical memory, and a problem-solving mentality. Throughout my career, I have learned to communicate with different stakeholders in the business world, adapting quickly to any situation and recognizing where I can support the company with my skills. Creating simple, transparent, and efficient processes is one of the qualities for which my work is valued.

EXPERIENCE

2022 - today
Role: Project Manager digitization business processes (Freelancer)
  • Research, organization and optimization of internal business processes up to the planning, design and implementation of the digitization process.

2019 - 2021
Role: HR Manager 
Customer: Sersa Group AG (Switzerland)
  • Control of work schedules and Payrolls, corporate health management, employment contracts and introduction of new employees, Management and control of various HR processes, Administrative work/support for technical staff, Accounting and support in budgeting procedure

2013 - 2019
Role: Administrative Assistant
Customer: Sersa Group AG (Switzerland)
  • Backoffice, HR Support, Administrative support, Translations DE/IT/FR

2013 - 2013
Role: Secretary
Customer: Law Office attorney F. Keller
  • Reception, Administrative Support, translations DE/IT

2009 - 2012
Role: Trainee
Customer: Public Administration
  • Reception, Administrative Support, translations DE/IT, Permits

Branchen

Branchen

  • HR Management
  • Construction

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Im Bereich Arbeitnehmerüberlassung / Personalvermittlung

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